1. Introduction
Welcome to GameTileX ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gametilex.com (the "Site").
This policy is designed in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the ePrivacy Directive 2002/58/EC, and other applicable European data protection legislation. By using our Site, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The data controller responsible for processing your personal data is:
GameTileX Media
Keizersgracht 520
1017 EK Amsterdam
Netherlands
Email: privacy@gametilex.com
If you have any questions or concerns about how we handle your personal data, please contact us using the details above.
3. Information We Collect
3.1 Information You Provide Voluntarily
We may collect personal information that you voluntarily provide when you interact with our Site, including:
- Contact Information: Your name, email address, and message content when you use our contact form.
- Enquiry Details: The subject and content of enquiries you submit through the Site.
Please note that our contact form uses a mailto: link to open your default email client. We do not store your message data on our servers through this form. The data is transmitted directly via your email client.
3.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- Device Information: Browser type and version, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, referring URL, and navigation patterns.
- Network Information: IP address and approximate geographic location (country/region level).
3.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see Section 8 (Cookie Policy) below.
4. Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Consent (Article 6(1)(a) GDPR): Where you have given explicit consent, such as accepting cookies or submitting a contact form.
- Legitimate Interests (Article 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, such as improving our Site, understanding user behaviour, and ensuring security, provided these interests are not overridden by your data protection rights.
- Legal Obligation (Article 6(1)(c) GDPR): Where processing is necessary to comply with a legal obligation to which we are subject.
5. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To improve and optimise the content, layout, and functionality of our Site.
- To analyse usage trends and gather statistical information about how visitors interact with our Site.
- To detect, prevent, and address technical issues and security threats.
- To comply with applicable laws, regulations, and legal processes.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Site (e.g., hosting providers, analytics services). These providers are contractually obligated to protect your data and process it only on our instructions.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Adequacy decisions by the European Commission recognising the destination country's data protection standards.
- Other legally recognised transfer mechanisms under the GDPR.
8. Cookie Policy
Cookies are small text files placed on your device when you visit our Site. We use the following types of cookies:
8.1 Strictly Necessary Cookies
These cookies are essential for the Site to function properly. They include cookies that store your cookie consent preferences. These cookies do not require your consent under GDPR as they are necessary for the Site to operate.
8.2 Analytics Cookies
These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. They help us improve the Site's performance and user experience. These cookies are only placed with your explicit consent.
8.3 Managing Cookies
When you first visit our Site, a cookie consent banner will appear, allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser's localStorage and cookies for our Site, which will cause the consent banner to reappear.
You can also manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of our Site.
9. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right of Access (Article 15): You have the right to request a copy of the personal data we hold about you.
- Right to Rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure (Article 17): You have the right to request deletion of your personal data, subject to certain legal exceptions.
- Right to Restriction (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object (Article 21): You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent (Article 7(3)): Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your Member State of habitual residence, place of work, or place of the alleged infringement.
To exercise any of these rights, please contact us at privacy@gametilex.com. We will respond to your request within 30 days.
10. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
- Contact form data transmitted via email is retained according to standard email retention practices.
- Analytics data is retained in anonymised form for up to 26 months.
- Cookie consent preferences stored in localStorage persist until you clear your browser data.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Use of HTTPS encryption for all data transmitted between your browser and our servers.
- Regular security assessments and updates to our infrastructure.
- Access controls limiting data access to authorised personnel only.
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
12. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children's Privacy
Our Site is a general audience website providing game reviews. We do not knowingly collect personal data from children under the applicable minimum age in their jurisdiction. If we become aware that we have inadvertently collected personal data from such an individual, we will take steps to delete that information promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
GameTileX Media
Keizersgracht 520
1017 EK Amsterdam
Netherlands
Email: privacy@gametilex.com
Website: gametilex.com
We are committed to resolving any complaints about our collection or use of your personal data. If you wish to file a complaint, please contact us first so that we can attempt to resolve the issue. You also have the right to lodge a complaint with your local data protection supervisory authority.